SwissPasses.com Privacy Policy

OTP is committed to protecting your privacy online. Our policy explains how we do this.

What information do we collect?

  • We collect email addresses.
  • Purchases: on some parts of the site we ask you for your name, email address, geographical address and other personal information.
  • We may also use cookies. For an explanation, see the section on cookies below.

Use of Cookies

Cookies are small files which many web sites write to your hard disk. They can inform the web site of what pages you visit, and your preferences, which enable web sites to provide you with a more personalized service. You can set your browser to refuse cookies, or to warn you before accepting them.

We use cookies, but only to keep track of your shopping basket (see the paragraph on Cookies in the Security section below).

How do we use your information?

We use the information to help us understand more about how our web site is used, to improve our site, and your personal information may be used to enable us to verify you are a purchaser and to deliver the order to you.

Unless you have informed us that you do not wish to receive further information about our products, we may send you an occasional direct e-mail.

We only record information (for example name, address and order) so that we can send you the tickets ordered and refer back to the original order if there is any error or question. We do not keep any credit card / debit card or PayPal details - and have no access to this information.

The only time we will send you a direct email is to let you know when products have changed / added / withdrawn by Swiss Travel System, so as to inform you of the changes that may affect any booking you may wish to make. Naturally, you retain the option to unsubscribe if you receive such an email and you are removed from the recipients list.

We do not send out more than three or four emails a year, for information

When do we share information?

We do not sell your personal information to others.

A number of other people's web sites have links on our site. If you link to their sites, they may collect information. Such sites are not within our control and are not covered by this privacy statement.

If we believe that your use of the site is unlawful or damaging to others, we reserve the right to disclose the information we have obtained through the site about you to the extent that it is reasonably necessary in our opinion to prevent, remedy or take action in relation to such conduct.

Security

All personal and credit card information is encoded using Industry Standard Secure Sockets Layer (SSL) technology before being sent over the Internet. Credit card transactions are issued a digital certificate, ensuring that your data can only be read by our transaction system as long as your browser shows its secure mode symbol (such as a key or closed lock).

To make the most of the security on our site, we recommend using a modern browser (such as Firefox® 2.0, Opera® 9, Safari® 2.0 or Microsoft® Internet Explorer™ version 6.0 or higher, all of which enable SSL).

SwissPasses.com makes use of a so called Session Cookie, which holds just a single number, to keep track of items added to your shopping basket, and throughout the checkout process. Session Cookies are temporary and are deleted as soon as you close your browser. Session Cookies are the most secure way to implement a shopping basket solution, and we recommend enabling this type of Cookie for SwissPasses.com. (Note: SwissPasses.com will still work if you disable Cookies. Your Session ID will just be passed between pages appended to the end of the URL.)

We also recommend setting your browser's preferences to enable JavaScript™, as we make extensive use in helping you to input valid information into the various forms on the site.

Legal Notice

Your use of this SwissPasses.com web site hosted by OTP Holidays Ltd and/or its various affiliates or subsidiaries (collectively referred to as "OTP") is subject to the following terms and conditions:

Copyright and Trade Marks

All materials on this web site are the copyright of OTP or are reproduced with permission from other copyright owners. All rights are reserved. The materials on this web site may not be retrieved and downloaded even if solely for personal use. No materials may otherwise be copied, modified, published, broadcast or otherwise distributed without the prior written permission of OTP Holiday Ltd.

SwissPasses.com, OTP and/or any other names of products or services provided by OTP and referred to on this web site are either trademarks or registered trademarks of OTP Holidays Ltd.

Disclaimer

OTP makes no warranties or representations of any kind concerning the accuracy or suitability of the information contained on this web site for any purpose. All such information is provided "as is" and with specific disclaimer of any warranties of merchantability, fitness for purpose, title and/or non-infringement. OTP makes no warranties or representations of any kind that the services provided by this web site will be uninterrupted, error-free or that the web site or the server that hosts the web site are free from viruses or other forms of harmful computer code. In no event shall OTP, its employees or agents be liable for any direct, indirect or consequential damages resulting from the use of this web site. This exclusion and limitation only applies to the extent permitted by law and is without prejudice to any express provisions to the contrary in any written licence or subscription agreement from OTP in respect of the use of any online service provided via this web site.

Links

Links to other web sites are provided by OTP in good faith and for information only. OTP disclaims any responsibility for the materials contained in any web site linked to this site.

We will review this policy in the light of comments we receive so please check the latest version. If you have any questions specifically about Privacy please contact us.

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